All together, we’ve messaged nearly 10,000,000 lines to one another at 37signals/Basecamp since 2006.What we’ve learned is that group chat used sparingly in a few very specific situations makes a lot of sense. All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time. These aren’t just states of mind, they are conditions caused by the kinds of tools we use, and the kinds of behaviors those tools encourage.
And we’ve since rolled group chat and instant messaging (we call them “pings”) into the all new Basecamp 3.
We also pushed out a fix to take care of the visible friend requests which is now complete.
Chat will be turned back on across the site shortly.
Tweten, who is 27 and works for an entertainment company in Los Angeles, has been on and off Ok Cupid since 2010.
She acknowledges that these types of messages come from a relatively small number of users.